Risk Dashboard

Goal: Give HR and learning leaders visibility into organizational training risks, surfacing skills gaps in areas like cybersecurity, and empowering them to target training to their employees.

My role

• Principal Product Designer
• End-to-end ownership, from concept sketches to final visual design and QA
• Close collaboration with Product, Data, and Research

Challenge

• No prior visualization for these new data sets
• Needed to communicate risk severity and industry benchmarks clearly
• Had to balance transparency (admin insight) with data privacy for learners

Approach

Rapid concepting

• Sketched on camera with UX partners to explore visual metaphors (gauges, chips/tabs)
• Designed an approachable dashboard UI showing skill gaps by topic
• Early high-fidelity concept gained executive attention and buy-in

Scaling for complexity

• Collaborated in Miro to expand design from 3-5 to 15+ risk areas
• Introduced rank logic: low / medium / high risk + industry comparison
• Preserved the “chunky tab” navigation pattern stakeholders loved

User feedback and validation

• Ran mid-fi tests via Figma + customer panel (HR admins, CLOs)
• Key insight: admins wanted personal communication options with learners
• Follow-up Maze study measured clarity, usefulness, and missing info

Refinement and synthesis

• Used Azure AI to summarize qual + quant findings efficiently
• Designed empty and partial states for data variance
• Renamed “Risk Dashboard” to “Training Risk Dashboard” to clarify scope

Outcome

• Prototype recognized by senior leadership for clarity and visual strength
• Established visual standard for future dashboards
• Helped bridge data visibility and training action, turning insight into engagement