Learning App Overhaul

Challenge: Mobile learners were satisfied with content but struggled with usability. Only 55% found the app easy to use. Issues included login friction, inconsistent UI, poor content discovery, and unclear progress tracking.

Goal: Simplify the experience, modernize the visuals, and make mobile learning easier and more engaging.

Approach

Research
  • Surveyed 377 users to identify pain points
  • Compared key learning apps like Duolingo, LinkedIn Learning, Mimo, and Coursera
  • Immersed in real learner behavior to inform design decisions
Design
  • Created new navigation, learning journey, and assessment flows
  • Simplified layouts and introduced a balanced, business-friendly style
  • Defined color, type, and dark mode systems ready for white labeling
  • Redesigned login with SSO, OTP, and QR options in one clear flow
Screenshot of a version of the login flow
Testing and Collaboration
  • Tested via Maze with 100+ learners to evaluate the new design
  • Improved icon clarity and homepage usability
  • Partnered closely with engineering to ensure implementation quality
Cover of an evaluative research deck

Results

  • Clearer navigation and faster task completion
  • Simplified login and fewer support issues
  • Positive feedback on new design and dark mode
  • Successful rollout of redesigned home and learning screens
  • Established a scalable visual foundation for future mobile updates